Career Team Services
Est. 1996
People-Centered, Technology-Driven
Career Team stands at the edge of innovation in workforce development and education, leveraging technology-enabled solutions to expand access to opportunity for workers and employers across the nation. Since our inception in 1996, we have embraced a people-centered, technology-driven approach that connects individuals to meaningful careers while strengthening the talent pipelines that power local and regional economies.
Our Lines of Business
Board of Workforce Directors
Anthony Terlizzi
President of Direct Services
Maxine Tolenoa
Vice President of Direct Services
Peggy Montalvo
Chief Financial Officer
David Shufrin
General Counsel & Chief Compliance Officer
Career Team has managed more than $300 million in public workforce contracts and brings strong fiscal stewardship, with experience in cost-reimbursement environments and compliance with federal, state, and local requirements, while improving outcomes for job seekers and employers.
Our Platform
Career Edge
Through our proprietary Career Edge platform, Career Team delivers technological solutions that directly support your workforce program goals. These solutions directly address operational and service-delivery priorities by strengthening customer engagement, improving coordination and referrals, and giving staff real-time visibility into performance, compliance, and outcomes.
Career Readiness & Coaching
Career Readiness Content and Coaching tools, including AI Resume Builder and Interview Simulation Trainer.
Mobile App
Native iOS and Android mobile application for on-the-go access to workforce services.
Referral Management System
Streamlined referral workflows that improve coordination and reduce service gaps.
FACTS
Financial and Compliance Tracking System for real-time fiscal oversight and audit readiness.
Performance Dashboards
Customizable dashboards giving staff real-time visibility into performance, compliance, and outcomes.
Employer Services CRM
Purpose-built CRM that supports employer engagement, recruitment, and candidate referrals.
Communication Hub
Centralized communication platform strengthening customer engagement and service consistency.
Career Edge reflects how we show up for customers and partners every day: with energy, urgency, and a commitment to making services easier to access and easier to navigate.
How We Operate
Operationalizing Shared Priorities
Achieving our mission day to day means operationalizing shared priorities through structured and accountable practices. These principles guide how our teams show up for job seekers, employers, and communities every single day.
Customer-Centered Engagement
Staff treat every individual as a VIP — Very Important Person — by providing respectful, timely, and barrier-aware service. From first contact through exit, customers receive clear information, meaningful assistance, and guidance navigating services available through the workforce system.
High-Quality Case Management
Career Advisors deliver case management that is intentional, consistent, and guided by a defined process — including assessment, IEP/ISS development, service sequencing, training coordination, supportive service planning, documentation, and follow-up.
Integrated & Seamless Delivery
Services are organized around customer needs rather than funding streams. Adults, Dislocated Workers, and Youth can be co-enrolled and served through coordinated workflows that reduce duplication and improve customer experience.
Employer-Centered Service Delivery
Employers are treated as a primary customer of the workforce system. Employer services staff engage employers in priority industries, support recruitment, provide quality candidate referrals, and coordinate closely with Career Advisors.
Youth Services with a Pathway Focus
Youth receive objective assessments, individualized service strategies aligned to education and local labor market realities, work-based learning connected to in-demand occupations, and consistent follow-up support.
Data-Informed Daily Management
Frontline teams and supervisors monitor enrollments, service participation, timeliness, expenditures, outcomes, and documentation quality. Regular team huddles and leadership reviews translate data into action.